To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.ĭamages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.Įxceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping. Bikes and frames under $3,000 will incur a $150 shipping fee.
#SRAM BLEEDING EDGE TOOL FREE#
at this time.įree Shipping: We provide free standard shipping on orders over $100 within the continental U.S. International Shipping: We do not ship outside of the U.S. Please select In-store Pickup in cart and enter the information in the fields provided. Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We also charge $40 to ship rims and wheelsets within the continental U.S. Bikes and frames under $3,000 will incur a $150 shipping fee within the continental U.S. Bikes that can be shipped include: Used and demo bikes, current and older model-year Orbea, Kona, Salsa, some Intense models, Rocky Mountain analog bikes and all Norco bikes. Bikes that cannot be shipped are marked as such in the product description. For those orders, we will notify you when we receive the product and it is ready to ship.īike Shipping Policy: Many of the bikes sold on our website cannot be shipped and must be picked up in-store. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. We create and manufacture components that inspire cyclists.Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Our purpose statement is “We believe in the power of bicycles and expanding the potential of cycling. We are also committed to improving our business practices to increase our positive impact on our employees, the people in our communities and those far away, and our planet itself. SRAM is proud to deliver quality, exciting, sustainable products to its customers, but our obligation to social responsibility does not start and end with our products.
SRAM’s products promote sustainability – they empower people to transport themselves and their families at low cost, to stay healthy, and to reduce pollution and improve community by reducing the use of fossil fuel-powered vehicles.
SRAM was founded on a single product in 1987 and introduced the Grip Shift (or twist shift) shifter to the road bike market in 1988. To give you the strongest, lightest, quickest bike on earth. Ours is a relentless pursuit: to make the climb shorter, the trail smoother, the turn tighter, the descent faster. The perfect combination of precision and brute force.
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